Privacy policy

This explains what personal information Sweet Chilli Catering collects, why, and your rights under the Protection of Personal Information Act (POPIA).

What we collect

• Account details: your name, email address, phone number and a securely hashed password.
• Order details: event date and time, guest numbers, address, dietary notes and the platters you order.
• Basic technical information needed to keep you signed in, such as a session cookie.

Why we use it

• To review, confirm, prepare and deliver your orders.
• To contact you about your orders by email or phone.
• To keep your account secure.

We don't sell your information or use it for advertising.

Who we share it with

We use trusted service providers to run this website: website hosting, a database provider and an email delivery service. They process your information only on our behalf. Payments are handled separately by our payment provider.

How long we keep it

We keep order records for as long as needed for our business and tax records, and account details until you ask us to delete your account.

Your rights

You can ask to see, correct or delete your personal information, or object to how we use it, by contacting us at the email address on our website. You may also lodge a complaint with the Information Regulator of South Africa.

Cookies

We use one essential cookie to keep you logged in. Your order plan is stored in your browser until you save or submit it. We don't use tracking or advertising cookies.